Overview

AT&T Mobility (formerly Cingular) and the Office of the Florida Attorney General have entered into a voluntary Agreement ending the Attorney General's third-party content investigation with respect to AT&T. The investigation had to do with industry-wide issues involving the marketing and sale of downloadable mobile content to wireless customers by third-party content providers.

The Agreement requires that AT&T notify certain Florida wireless customers that they have the right to file a claim for a credit or refund if the customers paid for unauthorized third-party content subscriptions on their wireless accounts.

To be eligible to participate in the refund program you must file a claim and:

1. Be a current or former Florida post-paid wireless account holder of AT&T, or, as it was formerly known, Cingular Wireless;
2. Be a resident of the State of Florida;
3. Have paid for an unauthorized third-party content subscription on your AT&T or Cingular wireless account;
4. You did not receive a credit or refund for the unauthorized third-party content subscription.

Claims may be completed online or submitted by mail.

The deadline to file all claims is December 1, 2008. Online claims submitted after this date and mailed claims postmarked after this date will not be accepted.

For more information about the Agreement, credit or refund eligibility, and how to submit a claim, please refer to the Frequently Asked Questions section of this website.